FAQ

When will my order ship?

Orders are processed within 1-2 business days. You'll receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.

How long does delivery take?

Standard shipping usually arrives within 7-15 business days. Express shipping usually arrives within 3-7 business days. The estimated delivery date is shown at checkout.

How do I track my order?

Use the tracking link in your shipping confirmation email, or visit the Track Order page.

Can I return a product?

Yes. See our Returns page for the return window and conditions.

How do I clean my product?

Care instructions are listed on every product page under Care Instructions.

How can I contact you?

Send us a message through our Contact page and we'll reply within 1-2 business days.